Shipping Policy
Effective Date: January 24, 2026
Domestic Shipping (United States)
We ship nationwide from our Hallandale Beach, FL facility. All orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Shipping Options:
- Standard Shipping (5-7 business days): $5.95 flat rate
- Expedited Shipping (2-3 business days): $12.95
- Express Shipping (1-2 business days): $24.95
- Free Standard Shipping: On orders over $75
International Shipping
We currently offer limited international shipping. Delivery times vary by destination (typically 7-21 business days). Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package through the carrier's website or your Viadweb account.
Shipping Restrictions
We cannot ship to P.O. boxes for expedited or express orders. Some products may have shipping restrictions based on local regulations.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@viadweb.com. We'll work with the carrier to resolve the issue and ensure you receive your products.
Questions?
For shipping inquiries, contact us at support@viadweb.com or visit our Contact page. Our team responds within 24 hours.